As a patient, you have rights…

Participating in Your Treatment

• You have the right to receive information and to discuss the benefits, risks, and costs of treatment and treatment alternatives
• You have the right to accept or refuse recommended medical treatment and be informed of the consequences of any refusal

Obtaining Information

• You have the right to obtain copies or summaries of your medical record
• You have the right to have your questions answered
• You have the right to be advised of potential conflicts of interest
• You have the right to receive independent professional opinions

Confidentiality

• You have the right to communicate with health care providers in confidence
• You have the right to have your health care information kept confidential

Respect and Nondiscrimination

• You have the right to courtesy, respect, dignity, responsiveness, and timely attention to your needs
• You have the right to care regardless of sex, race, ethnicity, national origin, religion, color, disability, or veteran status

Continuity of Care

• You have the right to continuity of health care
• You have the right to receive adequate notice if medical care is to be discontinued

Patient Responsibilities

As a patient, you have responsibilities…

Maximize Health

• You have the responsibility to maximize healthy habits
• You have the responsibility to exercise
• You have the responsibility not to smoke or to stop smoking
• You have the responsibility to maintain a healthy diet

Make Smart Health Care Decisions

• You have the responsibility to be involved in health care decisions
• You have the responsibility to work with providers in developing and carrying out agreed upon treatment plans
• You have the responsibility to disclose relevant information
• You have the responsibility to clearly communicate your wants and needs

Be Knowledgeable About Your Insurance Coverage

• You have the responsibility to know your health care coverage and program options
• You have the responsibility to know your covered benefits, limitations, and exclusions
• You have the responsibility to know the rules regarding use of network providers

You also have the responsibility to:

• Show respect for other patients and heath care workers
• Make a good-faith effort to meet financial obligations
• Keep scheduled appointments and give reasonable notice when unable to keep a scheduled appointment
• Inform the provider of any changes in address, phone numbers, or insurance.