Upper Valley Family Care was started in 1981 by Craig Critchley, D.O. and Richard Plumb, D.O. in Troy, Ohio. As the practice grew, additional physicians, staff and facilities were added. James Burkhardt, D.O. joined the practice in 1986; James McNerney, D.O. joined in 1996; Kendall Erdahl joined in 2007. In addition to Physicians, Upper Valley Family Care has expanded the scope of services provided with the addition of Nurse Practitioners and Physician Assistants.
An office in Piqua, Ohio was added in 1986. Still growing, a separate business office was leased in 1991. A new Troy facility was constructed in 1998 in order to consolidate the Troy offices. The Piqua office moved to larger facilities in 2009 to accommodate additional professional staff.
Both offices received NCQA Patient Centered Medical Home Level III Recognition in 2013 and again in 2016. Upper Valley Family Care was named a 2014 Million Hearts Hypertension Control Champion by the Centers for Disease Control.
Today, Upper Valley Family Care has a staff of over 50 employees, each serving an important facet of patient care.