Patient Rights & Responsibilities

As a patient, you have rights…

Participating in Your Treatment

  • You have the right to receive information and to discuss the benefits, risks, and costs of treatment and treatment alternatives
  • You have the right to accept or refuse recommended medical treatment and be informed of the consequences of any refusal

Obtaining Information

  • You have the right to obtain copies or summaries of your medical record
  • You have the right to have your questions answered
  • You have the right to be advised of potential conflicts of interest
  • You have the right to receive independent professional opinions

Confidentiality

  • You have the right to communicate with health care providers in confidence
  • You have the right to have your health care information kept confidential

Respect and Nondiscrimination

  • You have the right to courtesy, respect, dignity, responsiveness, and timely attention to your needs
  • You have the right to care regardless of sex, race, ethnicity, national origin, religion, color, disability, or veteran status

Continuity of Care

  • You have the right to continuity of health care
  • You have the right to receive adequate notice if medical care is to be discontinued

Patient Responsibilities

As a patient, you have responsibilities…

Maximize Health

  • You have the responsibility to maximize healthy habits
  • You have the responsibility to exercise
  • You have the responsibility not to smoke or to stop smoking
  • You have the responsibility to maintain a healthy diet

Make Smart Health Care Decisions

  • You have the responsibility to be involved in health care decisions
  • You have the responsibility to work with providers in developing and carrying out agreed upon treatment plans
  • You have the responsibility to disclose relevant information
  • You have the responsibility to clearly communicate your wants and needs

Be Knowledgeable About Your Insurance Coverage

  • You have the responsibility to know your health care coverage and program options
  • You have the responsibility to know your covered benefits, limitations, and exclusions
  • You have the responsibility to know the rules regarding use of network providers

You also have the responsibility to:

  • Show respect for other patients and heath care workers
  • Make a good-faith effort to meet financial obligations
  • Keep scheduled appointments and give reasonable notice when unable to keep a scheduled appointment
  • Inform the provider of any changes in address, phone numbers, or insurance.